Privacy Policy.

Effective Date: 24 March 2025
Website: elitecleaningservices.ie
Owner & Data Controller: Peter Walsh
Contact Email: peter@elitecleaningservices.ie
Phone: +353 87 923 8090

1. Introduction

At Elite Cleaning Services, we are committed to protecting your privacy and handling your personal data responsibly in accordance with the General Data Protection Regulation (GDPR).

This Privacy Policy explains what personal data we collect, how we use it, and your rights as a user of our website or services.

2. What Personal Data We Collect

We may collect the following types of information:

  • Identity Information: Name, email address, phone number

  • Contact Details: Home or business address (when provided)

  • Service Enquiries: Details you submit through our contact or quote request forms

  • Technical Data: IP address, device and browser information

  • Usage Data: Pages visited and time spent on the site (via analytics)

We only collect the data necessary to provide our cleaning services, respond to your enquiries, or improve our website experience.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to enquiries or quote requests submitted through the website

  • To schedule and carry out cleaning services you have requested

  • To improve our website through analytics tools

  • To comply with legal and regulatory obligations

We do not send marketing emails or newsletters.

4. Legal Basis for Processing

We rely on the following legal bases under GDPR:

  • Consent – When you voluntarily submit data through forms

  • Contract – To carry out cleaning services you’ve requested

  • Legitimate Interest – To improve the performance and security of our website

  • Legal Obligation – To meet tax or legal compliance requirements

5. Cookies & Analytics

This website uses cookies to enhance your browsing experience and gather anonymous data through:

  • Google Analytics

  • Squarespace Analytics

These tools help us understand how users interact with our site. You will be asked to consent to cookies when you first visit. You can disable cookies in your browser at any time.

6. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may use trusted service providers (e.g. Squarespace, Google Analytics) to help us operate and improve our website. These providers are bound by data protection agreements and only access data needed for their services.

7. International Data Transfers

While we are based in Ireland, some of our third-party tools (like Squarespace or Google) may store or process data outside the EU.

We ensure appropriate safeguards are in place to protect your data in line with GDPR requirements, such as:

  • Standard Contractual Clauses (SCCs)

  • Secure, GDPR-aligned hosting providers

8. Data Retention

We only keep your personal data for as long as necessary:

  • To respond to enquiries or provide services

  • To comply with legal and tax obligations

  • To resolve disputes or enforce agreements

Data submitted via contact forms is securely stored and periodically reviewed or deleted.

9. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct any inaccurate information

  • Request deletion of your data

  • Restrict or object to certain types of processing

  • Withdraw your consent at any time

  • File a complaint with the Irish Data Protection Commission (DPC)

To exercise any of these rights, email us at peter@elitecleaningservices.ie.

10. Data Security

We take your privacy seriously. Our security measures include:

  • SSL encryption (HTTPS) for secure browsing

  • Safe storage of data on trusted platforms (Squarespace)

  • Limited access to personal data, only by authorised personnel

11. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date clearly stated. We recommend checking back periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Peter Walsh – Elite Cleaning Services
📧 peter@elitecleaningservices.ie
📞 +353 87 923 8090